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Growth Pilot

Zero Brokerage · Gurugram

Workspace

Pilot Brief

What this pilot is, what it measured, what it cost and what it is not. Read this before quoting any number elsewhere in the dashboard.

90-day pilot
90-day pilotPilot window: 90 daysRolling 90-day pilot window

Pilot window

90 days

Twelve-week shape, pilot window

Cities covered

9

Twelve-week shape, pilot window

Projects covered

14

Twelve-week shape, pilot window

Buyer conversations

18,760

Twelve-week shape, pilot window

Pilot parameters

Client

India Realty

Scope

Growth Pilot

Voice stack

Aiera, Azure GPT-4o-mini

Languages

Hindi, English, Hinglish

Agents live

2 voice, 4 internal

Media spend

₹1.56 Cr

Bookings

219

Gross value

₹1,148 Cr

How the pilot ran

01

Baseline

Four weeks of pre-pilot data captured before anything was switched on.

02

Instrumentation

Every enquiry, call and handoff timestamped into one store with a single lead identifier.

03

Rollout by city

Gurugram first, then Mumbai and Pune, then the rest. No big-bang launch.

04

Read-out

Ninety days, measured against the baseline on the same definitions.

What this pilot does not prove

Causation is partial

Media spend rose in the same window. Speed-to-contact and answer rate are clean reads; booking volume is not.

Ninety days is shorter than the buying cycle

The median cycle is thirty-eight days from qualification, but the full consideration period for a ₹1.5 Cr home is months. Late-cohort buyers are still open.

Nine cities is not national coverage

The map shows demand in cities where India Realty holds no inventory. That is a gap, not a footprint.

Self-reported satisfaction has a ceiling

NPS of +52 comes from owners who answered. Silent owners are, on the evidence of every survey ever run, less happy than that.

How to read this page

Workspace · Pilot Brief

Window

Rolling 90 days of the India Realty pilot, refreshed nightly at 02:00 IST.

Sources

Aiera call logs, WhatsApp Business API, CRM stages, Meta and portal spend exports.

Joins

Every number is joined to a booking where one exists, not to leads, so cost lines stay comparable.

Limits

Ninety days is short for a ₹1.5 Cr purchase. Late-window cohorts are still open, so treat conversion as a floor.